Customer Service

Poles Apart Customer Support Team

Manager:                                                 Ron Beadle         (03) 9408 3012

Operations:                                              Marty Blight         (03) 9408 3012

Production:                                              Bill Burton            (03) 9408 3012

Sales:                                                     Ron Beadle         (03) 9408 3012

Customer Service & Accounts:                   Sue Beadle          (03) 3408 3014

Product Development & Quality Control:     Robert Lovick      (03) 9408 3012

Qld Customer Contact:                              Phil Harris           (07) 3298 5280   0402 356 995

NSW / Vic Customer Contact:                    Ron Beadle          (03) 9408 3012

SA / NT Customer Contact:                        Trevor Henderson (08) 8374 0165   0408 354 681
                                                                                 Fax: (08) 8374 0148

WA Customer Contact:                             Keith Smith        (08) 9454 9638

Delivery Locations & Limits

New South Wales
FIS
Locations           Sydney            Albury               Canberra
                                   Gosford             Newcastle         Nowra
                                   Tamworth          Wagga Wagga   Wollongong
Minimum order is $500 (exclusive of G.S.T.) or FOB applies.
FOB – Sydney, all other country areas.

Queensland
         Locations         Brisbane           Sunshine Coast
                                   Gold Coast        Toowoomba
FIS - Minimum order value is $500, (exclusive of G.S.T.), or FOB applies
FOB - Brisbane, all other country areas.

South Australia
        
Locations          Adelaide
FIS - Minimum order value is $500, (exclusive of G.S.T.), or FOB applies.
FOB - Adelaide, all other country areas.

Tasmania
Orders will be on an FOB basis to Burnie, Devonport, Hobart and Launceston; however if customers request Poles Apart to organise freight, then the minimum order value is $500 (exclusive of G.S.T.) with the following fee structure for each order:
Order value $500 - $1000 $25 freight fee
Order value $1001 - $2000 $35 freight fee
Order Value $2001 and above $50 freight fee

Victoria
FIS
– Minimum order value is $250 for metropolitan areas and $500 for all other locations, (exclusive of G.S.T).
FOB – Applies to all orders below $250 for metropolitan areas and $500 for all others locations, (exclusive of G.S.T.).

Western Australia
        
Locations          Perth
FIS – Minimum order value is $500, (exclusive of G.S.T.).
FOB – Applies to all country locations ex Perth.


KLE PTY LTD (ABN 51 077 911 481)
CONDITION OF SALE

1. GENERAL

DEFINITIONS

 "Company" means KLE PTY LTD.

 "Purchase Order" means an order for goods by a customer.

"Customer" means the person, firm or corporation who request goods.

"Terms & Conditions" means the terms and conditions of sale for any goods included in current price list.

2. TERMS

Strictly 30 days.  Payment for all goods and services provided by the Company and services provided by the Company to the Customer must be made within 30 days from the end of the month of invoice.  When payment is not made within that period interest at the rate of 1.5% per month, from the initial date of the invoice will be payable at a daily rate until payment is made.  However, nothing herein contained shall be interpreted as an indulgence to the Customer to effect payment after the due date.

3. CANCELLATION OR VARIATION

An order may, at the Company's option, be terminated in the event of the insolvency of the Customer. The Customer may cancel its order only with the Company's written consent, and upon payment of reasonable and appropriate cancellation charges to be determined by the Company.  An order may be varied only if such variations are accepted by the Company in writing.

4. PRICES

All prices are subject to change without notice and all orders are accepted by the Company on the condition that they will be invoiced at the prices ruling at the date of despatch.  All prices are strictly net unless otherwise stated in writing. Those prices shown in lists or catalogues, which may be recommended selling prices, provide no obligation upon the part of the Customer to abide by those list prices. The Company reserves the right to correct all typographical and clerical errors which may be present in the prices or specifications of this price list.

5. G.S.T.

The prices quoted in this price list are exclusive of G.S.T. unless specifically stated otherwise.

6. WARRANTY AND LIMITATION OF LIABILITY

(a) Goods manufactured by the Company are warranted to be free from defects in material and workmanship that may develop within one year after delivery of the goods to the original buyer.

(b) Goods not manufactured by the Company then the original manufacturers warranty will be offered by the Company to the purchaser.  The Company's liability for such equipment shall not exceed the liability provided in Clause 6(a).

(c) In no event shall the Company be liable for any direct/indirect, special or consequential damages such as, but not limited to, economic loss how so ever caused.

7. GOODS RETURNED FOR CREDIT

Goods will be accepted from the Customer for credit only by prior written agreement by the Company, or to the extent that they have been wrongly or over supplied. Returned goods shall be delivered to the Company free of charge, in good order and condition, unused and in the original packaging accompanied by a despatch note stating the original invoice number, date of supply, and the reason for return.  Except where goods have been wrongly or over supplied, the Company will determine a charge to be applied to the Customer for the purpose of covering handling and restocking costs. Goods made to a special order by the Company cannot be returned or credited unless they do not meet the specifications, or otherwise not in accordance with the specific terms of the order. 

8. SHIPMENTS AND DELIVERY

Delivery of goods is outlined separately in this price listing.  Delivery dates are approximate and are based upon the prompt receipt of all necessary information by the Company to ensure uninterrupted manufacture.  The Company shall not be liable for delay of delivery and failure to manufacture due to any causes whatsoever beyond its control.  Partial shipment may be made and invoiced upon completion of manufacture.  If delivery is delayed at the request of the Customer, goods may be stored subject to payment of an extra charge based upon storage costs and the company will invoice the full value of the goods stored. The risk of loss or damage to goods shall pass from the Company to the Customer upon delivery by the Company to the carrier at the point of supply.  Unless storage of the goods has been requested in which case the risk passes at the start of the storage period, and any claims for loss or damage after risk of loss has passed to the Customer shall not be the responsibility of the Company. Title to the goods does not pass to the Customer until payment in full has been made to the Company.  The Company assumes no liability for loss, damage or consequential damages due to delays.

9. INSPECTION

Where inspection by the Customer or other persons is required, this must be arranged by the Customer with the Company. Special witness tests are extras chargeable as determined by the Company.

10. INJURY AND DAMAGE

The Customer shall indemnify the Company against all claims whether made under contract or statute or under common law, in respect to any loss or damage to any property whatsoever or injury to any person whatsoever arising out of any defect in material or workmanship of goods manufactured and/or sold by the Company.

11. INSTALLATION AND COMMISSIONING

Goods shall be installed and commissioned by and at the expense of the Customer unless agreed to in writing or otherwise stated herein.

12. PROPERTY AND TITLE

Notwithstanding that the goods shall in whole or in part be at the risk of the Customer the property in the goods shall remain with the company until they have been paid for by the Customer. In the case of the Customer being declared insolvent, the Company may enter the premises of the Customer and remove any goods supplied by the Company for which payment has not been made in full. In accordance with Clause 8, carriage of goods is the responsibility of the Customer, even though title may not have passed from the Company.

13. FORCE MAJEURE

All orders, offers and contracts are subject to the express condition that the Company will not be in anyway responsible for loss, or delays arising from strikes, lock-outs, cessation of labour, fire, transport delays, shortened hours of labour, accidents of any kind, perils of the sea or rivers, war or the acts of God, non-delivery of material or parts by other manufacturers, or any other cause or contingency whatsoever beyond the control of the Company, whether "ejusdem generis" with the preceding causes or not.

14. EXCLUSIONS

All conversations, representations and statements not embodied in this listing, or not confirmed in writing by the Company, are expressly excluded and shall not be deemed to be part of the listing or to have induced the order, or to have any legal affect whatsoever.

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© Copyright 2002 KLE Pty. Ltd. All rights reserved.